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Water Utilities Emergency Numbers:

Water Emergencies Call:

24 Hours:  863.834.4248

Wastewater Emergencies Call:

24 Hours: 863.834.8277

About Lakeland Water Utilities

Lakeland Water Utilities is responsible for providing potable water and wastewater reclamation to residential, commercial and industrial customers. We are proud to serve the greater Lakeland area and we welcome any questions or comments concerning our services!

Water & Wastewater Service Availability

Our Water service territory covers about 132 square miles of the greater Lakeland area. The Wastewater Service territory covers about 149 square miles.  Use this Services link to determine availability at a Lakeland address.


Are you considering buying or building in the Lakeland area?

Do you want to know if Lakeland Water or Wastewater Services are available in a specific area?

Lakeland Water Utilities can assist you in determining if our services are available. We will need the street address and possibly the Parcel Identification number. Please have this information ready and contact the office using the link in the navigation panel or email us at WaterUtilityQuestions@lakelandgov.net

2024 Emergency Preparation Resource Guide

Learn about resources tailored to help protect your loved ones and home against natural disasters. This guide includes comprehensive safety checklists, Polk County’s evacuation and shelter maps, along with the Polk County’s special needs registration form and much more.

2024 Emergency Preparation Resource Guide Graphic

Smart Water Meter Program

Over the next five years (starting in December 2017), Water Utilities will be installing Smart Water meters. To learn more about our Water Smart Grid project, Click Here.  


Complimentary Conservation Kits

Water Utilities is currently offering Complimentary Conservation Kits to our customers.   To see if you qualify check out our Conservation page for details.

Lakeland Learn and Grow Workshops

The City of Lakeland Lunch and Learn workshops with UF/IFAS Polk Extension have been rebranded to the Lakeland Learn and Grow workshop series. These classes are FREE and a great opportunity to learn all about gardening and landscaping topics rooted in Florida-Friendly Landscaping. Locations and times vary each month so it's important to check the Eventbrite webpage for the most up-to-date information and for registration. 

Graphic: Blue background with flowers and text: Lakeland Learn and Grow