Boil Water Notices

Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

• Current Boil Water Notices

  Updated 9/28/2022 at 8:17 AM

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  Please note: Website does not automatically update when notices are sent, please use Everbridge communications as your primary source for boil water notices and rescind communications. 

  
  If viewing on mobile, you may need to turn your device to landscape view.

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  PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

  Date Issued	Street Name	Address Range	Work Order	Date Rescinded
  9/27/2022	Whitman Dr	3403-3440	4532610
  9/24/2022	Hollingsworth Hills Ave	2210-2626	4532255	September 27, 2022
  9/24/2022	Kettles Ave	1502-1537	4532238	September 26, 2022
  9/24/2022	West Thomas St	630-729	4532238	September 26, 2022
  9/24/2022	Tillery Road	5245-5345	4530021	September 25, 2022
  9/23/2022	Carleton Place	3201-3234	4529925	September 24, 2022
  9/23/2022	Lori Lane West	1807-1905	4529930	September 25, 2022
  9/23/2022	Lori Lane North	All	4529930	September 25, 2022
  9/23/2022	Lisa Lane	All	4529930	September 25, 2022
  9/21/2022	East Main Street	1002-1145	4528707	September 24, 2022
  9/21/2022	Arlington River Dr	5403-5440	4528606	September 23, 2022
  9/20/2022	North Vermont Ave	802-940	4528328	September 23, 2022
  9/19/2022	West Lake Parker Dr	1938	4524041	September 21, 2022
  9/19/2022	East Bella Vista St	801-939	4524041	September 21, 2022
  9/19/2022	Groveland Lane	1205-1254	4528197	September 21, 2022
  9/19/2022	Azalea St	110-207	4528092	September 20, 2022
  9/19/2022	Carolyn Dr	102	4528092	September 20, 2022
  9/14/2022	S Florida Ave	3434	4526419	September 17, 2022
  9/14/2022	High View Lane	215-403	4526419	September 17, 2022
  9/13/2022	Kiwanis Ave	2402-2429	4526043	September  16, 2022
  9/13/2022	Optimist Dr	1717-1829	4526043	September 16, 2022
  9/13/2022	South Civitan Ave	1707-1837	4526043	September 16, 2022
  9/12/2022	Yarbrough Lane	6028	4525763	September 15, 2022
  9/12/2022	Featherwood Trail	3704-3875	4525763	September 15, 2022
  9/12/2022	Rosshire Ct	1703-1744	4525739	September 14, 2022
  9/10/2022	Oakview Ln	6220-6330	4524312	September 12, 2022
  9/9/2022	1610 Reynolds Road	# 220-251	4523985	September 10, 2022
  9/8/2022	Browning Road	935-1030	4522950	September 9, 2022
  9/6/2022	Monroe Springs Way	5701-5765	4522280	September 7, 2022
  9/6/2022	Micanope Crescent Dr	4457-4514	4522273	September 8, 2022
  9/2/2022	East Memorial Blvd.	1115	4520594	September 4, 2022
  9/1/2022	West Oak Dr	536-551	4520636	September 3, 2022
  8/30/2022	Frentress Dr	3604-3632	4520132	August 31, 2022
  8/29/2022	Frentress Dr	3633-3693	4520132	August 31, 2022
  8/27/2022	Garden Chase Dr	2255-2321	4519769	August 29, 2022
  8/27/2022	W Carver St	204-421	4501631	August 29, 2022
  8/26/2022	Sutton Ridge	3405-3455	4516498	August 28, 2022
  8/26/2022	Miguel Street	All	4516495	August 29, 2022
  8/26/2022	Mateo Street	All	4516495	August 29, 2022
  8/26/2022	Lowry Avenue	1604-1634	4516495	August 29, 2022
  8/26/2022	South Crystal Lake Drive	2100-2237	4516495	August 29, 2022
  8/26/2022	Smithfield Circle	1602-2131	4516495	August 29, 2022
  8/26/2022	Smithfield Place	2110-2127	4516495	August 29, 2022
  8/24/2022	Everett St	2234-2342	4513431	August 25, 2022
  8/24/2022	Meridian Ave	610-740	4513431	August 25, 2022
  8/23/2022	Meridian Ave	621-740	4511607	August 25, 2022
  8/23/2022	Enchanted Drive	1110-1131	4511362	August 25, 2022
  8/23/2022	White Egret Lane	5231-5367	4510569	August 25, 2022
  8/18/2022	Laura Road	All	4496981	August 19, 2022
  8/17/2022	Town Park Blvd	3509-3539	4507325	August 19, 2022
  8/17/2022	Dorothy Street	1802-1937	4507316	August 19, 2022
  8/17/2022	Southern Ave	903-956	4507316	August 19, 2022
  8/15/2022	Colonnades Circle West	4848-4975	4507059	August 18, 2022
  8/15/2022	Carolyn Dr	124-318	4506831	August 17, 2022
  8/13/2022	East Lemon Ave	805-927	4505214	August 15, 2022
  8/13/2022	Edith Ave	1101-1141	4505212	August 15, 2022
  8/12/2022	Kennedy Road	2602-2640	4504980	August 13, 2022
  8/12/2022	South Combee Road	435-511	4504980	August 13, 2022
  8/11/2022	Laura Road	All	4496981	August 13, 2022
  8/9/2022	South New York Ave	812-1051	4503645	August 11, 2022
  8/9/2022	Highland Lane	4438-4535	4503788	August 11, 2022
  8/8/2022	South New York Ave	301-315	4503544	August 11, 2022
  8/8/2022	The Enclave at Harden Circle	all	4503483	August 10, 2022
  8/8/2022	Chabett Ave	2702-3006	4503492	August 10, 2022
  8/6/2022	Greenwood St W	1802-1838 1910-1919	4501681	August 7, 2022
  8/6/2022	Josephine St	1915-1940	4501681	August 7, 2022
  8/6/2022	Dorothy St	1802-1839	4501681	August 7, 2022
  8/6/2022	Southern Ave	904-955	4501681	August 7, 2022
  8/5/2022	Pineview Lane	1014-1060	4500748	August 7, 2022
  8/4/2022	Pinewood Ave	503-534	4501239	August 6, 2022
  8/4/2022	West Walnut St	1301-1315	4501239	August 6, 2022
  8/3/2022	Old Medulla Road	3025-3111	4500913	August 8, 2022

   

• What is a Boil Water Notice?

  On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

  For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

  Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

  To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

  Customers impacted by a notification message will receive it in the following order:

  1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
  2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
  3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

  
  During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

  These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

   

• What is a Precautionary Notice?

  The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

• Water Treatment

  A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

• Household Treatment Tips

  Boil water for one minute and cool before use. Follow these tips:

  • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
  • Discard any ice from automatic ice-makers.
  • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
  • Allow the water to run until it is clear before washing clothes.
• Notice Delivery

  Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

  Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

  1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
  2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
  3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

  For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.