Boil Water Notices | City of Lakeland

Current Boil Water Notices

Updated 2/7/2023 at 8:39 AM

Please note: Website does not automatically update when notices are sent, please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please do so by contacting Lakeland Electric Customer Service at (863) 834-9535.

If viewing on mobile, you may need to turn your device to landscape view.

Planned Outages:

There are no planned water outages at this time.

PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

1/17/2023	Pebble Pointe Dr.	4219-4267	4588696	January 19, 2023
1/17/2023	Sunstone Dr.	2153-2178	4588696	January 19, 2023
1/17/2023	Rocky Point Dr.	2130-2180	4588696	January 19, 2023
1/17/2023	Lowry Ave.	1406-1424	4588426	January 19, 2023
1/17/2023	Santiago Ct.	316-365	4588433	January 19, 2023
1/16/2023	Winding Vine Dr.	4271	4588391	January 17, 2023
1/15/2023	Buckingham Ave.	2303-2316	4588364	January 19, 2023
1/15/2023	Weber Place	5402-5469	4588342	January 17, 2023
1/13/2023	Idlewood Ln	5109-5145	4587230	January 17, 2023
1/13/2023	W. Pipkin Rd.	709-735	4430949	January 16, 2023
1/13/2023	Melissa Ln	All	4430949	January 16, 2023
1/11/2023	Jupiter St.	1911-1919	4586484	January 12, 2023
1/11/2023	Galaxy Ln	2920-3042	4586484	January 12, 2023
1/11/2023	Lunar Circle	2922-2963	4586484	January 12, 2023
1/10/2023	East Lime St.	1412	4586466	January 12, 2023
1/10/2023	South Fern Rd.	106-131	4586446	January 12, 2023
1/10/2023	Lake Bonny Dr W	1305-1509	4586446	January 12, 2023
1/10/2023	Byrds Crossing Dr.	4049-4069	4586318	January 11, 2023
1/9/2023	Lowry Ave.	1406-1425	4585939	January 12, 2023
1/9/2023	South Crystal Lake Dr.	2238	4585964	January 12, 2023
1/6/2023	Casco St.	1804-1858	4583728	January 8, 2023
1/6/2023	Lake Bonny Dr. East	130-140	4583728	January 8, 2023
1/6/2023	Waterview Blvd. West	1114-1326	4583628	January 8, 2023
1/6/2023	Waterview Blvd. East	1101-1346	4583628	January 9, 2023
1/6/2023	Skyview Dr	3228	4583628	January 9, 2023
1/5/2023	Windchime Ln	3970-4084	4582578	January 6, 2023
1/4/2023	US Highway 98 N	5181-5189	4582648	January 6, 2023
1/4/2023	Lunar Circle and Galaxy Ln	2922-2962 2920-3042	4582650	January 8, 2023
1/3/2023	Sleepy Hill Oaks Loop	3801-3826	4582005	January 4, 2023
12/31/2022	West Memorial Blvd	1180-1250	4580243	January 2, 2023
12/31/2022	Crestview	808-901	4580243	January 2, 2023
12/31/2022	Marion Ave	1015-1105	4580243	January 2, 2023
12/31/2022	Triangle St	1011-1036	4580243	January 2, 2023
12/31/2022	Elm Rd East	1410-1452	4580394	January 2, 2023
12/31/2022	Fern Place	1403-1539	4580394	January 2, 2023
12/28/2022	East Memorial Blvd	1330	4580007	December 31, 2022
12/28/2022	Edgewater Beach Dr	1511-1530	4580007	December 31, 2022
12/28/2022	Shearwater Dr	ALL	4579757	December 29, 2022
12/28/2022	Pine Forest Place	ALL	4579757	December 29, 2022
12/28/2022	Shearwater St	4066-4192	4579757	December 29, 2022
12/27/2022	Buckingham Av	2303-2418	4579503	December 31, 2022
12/23/2022	East Highway 92	3340	4578433	December 25, 2022
12/22/2022	Aviation Dr	3505-3535	4577522	December 24, 2022
12/22/2022	Airside Center Dr	3135-3470	4577522	December 24, 2022
12/22/2022	West Pipkin Rd	3535	4577522	December 24, 2022
12/22/2022	Stoneway Dr	3402-3431	4577520	December 24, 2022
12/21/2022	Martin Luther King Jr Ave	1211-1258	4577322	December 23, 2022
12/19/2022	Creative Dr	760-865	4576821	December 21, 2022
12/19/2022	Ashling Dr	3405	4549287	December 21, 2022
12/18/2022	Heatherpoint Dr	105-141	4576666	December 20, 2022
12/17/2022	Rocky Pointe Drive	1626-2033	4576657	December 19, 2022
12/16/2022	Ashling Dr	3423-3435	4549287	December 18, 2022
12/16/2022	Windjammer Dr	1215	4549287	December 18, 2022
12/14/2022	Valley High Dr	3101-3170	4575091	December 16, 2022
12/14/2022	Kansas Ave	453-621	4575049	December 17, 2022
12/13/2022	Strickland Avenue	6023-6070	4574839	December 15, 2022
12/13/2022	West Bella Vista St	3660, 3740, 3770	4572847	December 17, 2022
12/13/2022	Highlands Lakeview Loop	5105-5251	4574692	December 15, 2022
12/13/2022	Petteway Drive	113-439	4574688	December 14, 2022
12/11/2022	East Bella Vista	801-939	4574440	December 13, 2022
12/11/2022	Lochinvar Drive	5003-5044	4574427	December 12, 2022
12/7/2022	Carolyn Drive	124-318	4572174	December 9, 2022
12/6/2022	Lake Hollingsworth Drive	210	4522752	December 8, 2022
12/6/2022	East Edgewood Drive	2246-2326	4571952	December 8, 2022
12/6/2022	Miriam Drive	5267-5331	4563024	December 7, 2022
12/5/2022	Crystalview Trail	1602-1618	4566472	December 7, 2022
12/5/2022	Penguin Place	1001-1067	4563027	December 7, 2022
12/2/2022	Howard Avenue	619-669	4561095	December 5, 2022
12/1/2022	Fairhaven Drive	ALL	4522752	December 3, 2022
12/1/2022	Oaklawn Place	ALL	4522752	December 3, 2022
12/1/2022	Hollingsworth Oaks Drive	ALL	4522752	December 3, 2022
12/1/2022	Lake Hollingsworth Drive	303, 315, 333, 505, 518	4522752	December 3, 2022
12/1/2022	Tennessee Road	2528-2614	4561432	December 3, 2022
12/1/2022	Gallatin Road	2705-2600	4561432	December 3, 2022
12/1/2022	Sparta Road	2612-2638	4561432	December 3, 2022
12/1/2022	Lebanon Road	704-2585	4561432	December 3, 2022
12/1/2022	Hawick Lane	211-303	4561416	December 4, 2022
12/1/2022	South Carlisle Road	4001-4107	4561416	December 4, 2022
11/30/2022	Pristine Loop	ALL	4532443	December 3, 2022
11/30/2022	Blue Highlands Dr	2002-2079	4532443	December 3, 2022
11/29/2022	Skyland Drive	134-366	4560997	December 1, 2022
11/29/2022	Skyland Circle East	145-209	4560997	December 1, 2022
11/29/2022	Skyland Circle West	131-141	4560997	December 1, 2022
11/27/2022	East Lake Parker Dr	913-1201	4560719	November 29, 2022
11/27/2022	East Lake Parker Dr	821-845	4560719	November 29, 2022
11/27/2022	United Drive	2315-2335	4560719	November 29, 2022
11/27/2022	Lakeview St	2180-2192	4560719	November 29, 2022
11/26/2022	Hartridge Lane	4227-4236	4560710	November 28, 2022
11/24/2022	Concordia Ct	3501-3522	4557480	November 26, 2022
11/24/2022	Danes Ct	1906-2051	4557480	November 26, 2022
11/23/2022	Arrow Wood Drive	3422-3476	4555599	November 24, 2022
11/21/2022	Leisure Place	419-531	4556965	November 23, 2022
11/21/2022	Berknor Drive	519-527	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive East	521-533	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive South	3527-3681	4556965	November 23, 2022
11/21/2022	Lazy Lake Drive West	419-535	4556965	November 23, 2022
11/21/2022	Oak Ridge East	402-546	4556965	November 23, 2022
11/21/2022	Oak Ridge West	403-547	4556965	November 23, 2022
11/21/2022	West Lake Parker Dr	1104-1220	4557027	November 24, 2022
11/21/2022	Myrtle Hill Dr West	5811-5930	4550723	November 23, 2022
11/18/2022	Grandbury Grove Rd	2699-2751	4555611	November 21, 2022
11/18/2022	South Fern Rd	106-110	4555734	November 20, 2022
11/18/2022	Lake Bonny Dr West	1400-1438	4555734	November 20, 2022
11/18/2022	East Main St	1401-1421 (Odd only)	4555734	November 20. 2022
11/18/2022	East Memorial Blvd	2930-2940	4555660	November 23, 2022
11/17/2022	Josephine St	1207-1248	4555616	November 20, 2022
11/17/2022	Parkland Ct	5205-5260	4555412	November 18, 2022
11/16/2022	Laurel Hill	503-535	4555383	November 19, 2022
11/16/2022	Whitman Dr	3403-3440	4555314	November 18, 2022
11/15/2022	Reynolds Rd	1610, Lots 101-160	4554877	November 17, 2022
11/14/2022	Normandy St	ALL	4554863	November 16, 2022
11/14/2022	West Highland St	314-524	4554630	November 16, 2022
11/13/2022	Robson St	410	4554610	November 14, 2022
11/13/2022	Hennessee St	420	4554610	November 14, 2022
11/13/2022	West Carver St	421, 501	4554610	November 14, 2022
11/10/2022	Hilton Dr	3404	4552611	November 11, 2022
11/10/2022	Stoneway Dr	3402, 3408	4552611	November 11, 2022
11/9/2022	Easton Dr	805	4552544	November 11, 2022
11/9/2022	Lake Hollingsworth Dr	940-950	4552544	November 11, 2022
11/9/2022	Coventry Ave	2203-2814	4552544	November 11, 2022
11/8/2022	Feather Dr	3810-3878	4552353	November 12, 2022
11/4/2022	West Carole St	853-938	4470235	November 7, 2022
11/3/2022	East Lemon St	1043, 1101, 1113, 1120, 1140	4549505	November 5, 2022
11/2/2022	Kiwanis Ave	2512-2624	4549247	November 4, 2022
11/2/2022	Forest Hills Dr	4200-4242	4549295	November 4, 2022
11/2/2022	South Florida Ave	2104	4549132	November 3, 2022
11/2/2022	East Beacon Rd	117-421	4549132	November 3, 2022
10/31/2022	Antigua Ct.	5101-5118	4548827	November 2, 2022
10/31/2022	Saint Vincent Terrace	3314-3322	4548827	November 2, 2022
10/30/2022	Hibiscus Dr. E	115-420	4545921	November 3, 2022
10/29/2022	Carolina Ave.	2515-2103-2120	4545921	November 3, 2022

What is a Boil Water Notice?

On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

Customers impacted by a notification message will receive it in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

What is a Precautionary Notice?

The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

Water Treatment

A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

Household Treatment Tips

Boil water for one minute and cool before use. Follow these tips:

Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
Discard any ice from automatic ice-makers.
Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
Allow the water to run until it is clear before washing clothes.

Notice Delivery

Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

Customers impacted by a notification message will receive the lift notice in the same manner. Precautionary Boil Water notices and Lift notices will be delivered in the following order:

1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.