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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

     


    Updated 12/1/2023 at 9:24 AM


    Please note: The website does not automatically update when notices are sent. Please use Everbridge phone, text, and email communications as your primary source for boil water notices and rescind communications. If you need to update your contact information in our system, please contact Lakeland Electric Customer Service at (863) 834-9535.


    If viewing on mobile, you may need to turn your device to landscape view.


    Planned Outages:

    • The City of Lakeland Water Utilities is scheduling a temporary water outage for addresses 1604 - 1645 Salesberry Street from 11-28-2023 08:30 AM through 11-28-2023 01:30 PM. This notice is associated with order number 4752989.

    Following this temporary water outage, the City of Lakeland Water Utilities will issue a precautionary boil water notification. During this time, we advise that all water used for consumption be boiled prior to consumption. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued

    Street Name

    Address Range

    Work Order

    Date Rescinded

    12/1/2023

    Deerfield Drive

    1955-2106

    4765458

     

    11/29/2023

    East Parker Street

    1140

    4764792

     

    11/29/2023

    East Belmar Street

    109-319

    4764484

     

    11/28/2023

    Brookwood Drive

    804-928

    4763770

    November 30, 2023

    11/28/2023

    Sutton Road

    2350-2415

    4764109

     

    11/28/2023

    Justin David Court

    3403-3485

    4764109

     

    11/28/2023

    Salesberry Street

    1604-1645

    4752989

    November 30, 2023

    11/27/2023

    Brookwood Drive

    804-928

    4763770

     

    11/25/2023

    Lake Larch Drive

    704-728

    4763315

    November 27, 2023 

    11/25/2023

    Lakeland Harbor Blvd.

    4955-4991

    4763315

    November 27, 2023 

    11/25/2023

    Ashling Drive

    3405

    4760005

    November 27, 2023 

    11/25/2023

    Waterford Drive

    1410

    4760005

    November 27, 2023 

    11/22/2023

    Cimarron Drive

    ALL

    4759974

    November 24, 2023

    11/22/2023

    Cordova Circle West

    1804-2130

    4759815

    November 24, 2023

    11/20/2023

    Carleton Street

    615-625

    4759059

    November 22, 2023

    11/20/2023

    Charleton Circle East

    3205

    4759059

    November 22, 2023

    11/20/2023

    Central Avenue Southeast

    5447

    4759057

    November 23, 2023

    11/20/2023

    8th Street Southeast

    5437-5445

    4759057

    November 23, 2023

    11/20/2023

    10th Street Southeast

    5448-5473

    4759057

    November 23, 2023

    11/20/2023

    Live Avenue Southeast

    4031-4057

    4759057

    November 23, 2023

    11/18/2023

    Cup Drive

    3364-3460

    4758023

    November 19, 2023

    11/15/2023

    West Oak Drive

    527

    4756970

    November 18, 2023

    11/15/2023

    Bristol Ave

    2110-2343

    4756970

    November 18, 2023

    11/14/2023

    Indigo Drive

    1403-1470

    4756706

    November 16, 2023

    11/14/2023

    West Main Street

    1111 & 1123

    4734681

    November 16, 2023

    11/14/2023

    North Kentucky Ave

    717

    4756969

    November 16, 2023

    11/14/2023

    North Massachusetts Ave

    714

    4756969

    November 16, 2023

    11/13/2023

    Whiteoak Drive East

    609-4934

    4430949

    November 15, 2023

    11/13/2023

    Whiteoak Drive West

    4925-4926

    4430949

    November 15, 2023

    11/13/2023

    North Wabash Ave

    120, 130-134

    4756185

    November 15, 2023

    11/13/2023

    Griffin Avenue

    108-340

    4755511

    November 14, 2023

    11/7/2023

    Kensington Heights

    5012-5146

    4430949

    November 9, 2023

    11/6/2023

    South Central Ave.

    505

    4751724

    November 9, 2023

    11/6/2023

    West Walnut St.

    1215-1315

    4751724

    November 9, 2023

    11/6/2023

    Fairfield Court

    5022-5048

    4751905

    November 11, 2023

    11/6/2023

    Fairfield Drive

    5002-5157

    4751905

    November 11, 2023

    11/5/2023

    Old Tampa Hwy

    3710 Lots 15-21

    4751353

    November 7, 2023

    11/5/2023

    El Camino Real East

    4110-4122

    4751349

    November 7, 2023

    11/5/2023

    El Camino Real North

    417-618

    4751349

    November 7, 2023

    11/4/2023

    Bramblewood Drive

    1374 and 1376

    4751335

    November 6, 2023

    11/4/2023

    Crystal Park South

    2302-2308

    4751328

    November 6, 2023

    11/4/2023

    Crystal Park North

    1603-1609 and 2309-2316

    4751328

    November 6, 2023

    11/4/2023

    Crystal Grove Lane

    2203-2292

    4751328

    November 6, 2023

    11/4/2023

    Crystal View Court

    2272-2293

    4751328

    November 6, 2023

    11/4/2023

    Crystal View Trail

    1601-1669

    4751328

    November 6, 2023

    11/3/2023

    West Pipkin Road

    454-464

    4430949

    November 7, 2023

    11/3/2023

    South Lakeland Drive

    5030-5120

    4430949

    November 7, 2023

    11/3/2023

    West Lake Parker Drive

    2540

    4748303

     

    11/2/2023

    Old Tampa Highway

    2638-2752

    4747853

    November 4, 2023

    11/1/2023

    West Pipkin Road

    735-745

    4430949

    November 6, 2023

    11/1/2023

    Melissa Lane

    4900-4935

    4430949

    November 6, 2023

    11/1/2023

    North Webster Avenue

    1015-1046

    4747487

    November 3, 2023

    10/31/2023

    Kirkswood Court

    605-650

    4430949

    November 2, 2023

    10/31/2023

    Shady Lake Lane

    5005-5040

    4430949

    November 2, 2023

    10/30/2023

    Garden Street East

    809-730

    4746314

    November 2, 2023

    10/29/2023

    Meridian Avenue

    610-731

    4746293

    October 30, 2023

    10/27/2023

    Market Square West 

    All 

    4430949

    October 29, 2023

    10/27/2023

    Market Square East

    All

    4430949

    October 29, 2023

    10/27/2023

    Market Square

    All

    4430949

    October 29, 2023

    10/27/2023

    Feather Drive

    3813-3878

    4774127

    October 29, 2023

    10/26/2023

    Salesberry Street

    1615-1644

    4742619

    October 28, 2023

    10/25/2023

    North Gary Road

    360 and 337

    4742169

    October 28, 2023

    10/25/2023

    Groveland Lane

    1210-1254

    4741736

    October 26, 2023

    10/25/2023

    North Webster Ave

    1404-1503

    4741176

    October 27, 2023

    10/25/2023

    Plateau Avenue

    937-950

    4742174

    October 27, 2023

    10/24/2023

    Southfork Drive

    4945-4953

    4430949

    October 26, 2023

    10/20/2023

    Golf Village Loop

    4022-4065

    4740083

    October 22, 2023

    10/20/2023

    Susan Drive

    910-1026

    4739797

    October 22, 2023

    10/19/2023

    Featherwood Trail

    3710-3875

    4739507

    October 21, 2023

    10/19/2023

    Southfork Drive

    4905-4953

    4430949

    October 21, 2023

    10/18/2023

    Great Bear Drive

    6501-6744

    4737948

    October 20, 2023

    10/18/2023

    Sebago Drive

    2306-2387

    4737948

    October 20, 2023

    10/18/2023

    Moraine Court

    2202-2019

    4737948

    October 20, 2023

    10/18/2023

    Rex Lane

    1910

    4737784

    October 20, 2023

    10/18/2023

    Cactus Drive

    1470-1499

    4737784

    October 20, 2023

    10/18/2023

    Allium Drive

    1205-1274

    4737784

    October 20, 2023

    10/18/2023

    Bloom Drive

    1791-1851

    4737784

    October 20, 2023

    10/18/2023

    6th Street

    5437-5467

    4737786

    October 21, 2023

    10/17/2023

    North Webster Avenue

    1005-1046

    4737558

    October 19, 2023

    10/17/2023

    Southfork Drive

    4953-4909

    4597819

    October 21, 2023

    10/17/2023

    Susan Drive

    805-1026

    4736878

    October 18, 2023

    10/11/2023

    Marywood Parkway South

    385-443

    4709241

    October 13, 2023

    10/10/2023

    Hayes Road

    All

    4430949

    October 13, 2023

    10/6/2023

    Stoney Point Drive

    2151-2176

    4730852

    October 7, 2023

    10/6/2023

    Pebble Pointe Drive

    4301-4481

    4730852

    October 7, 2023

    10/4/2023

    Crystal Park North

    2309-2316

    4728931

    October 6, 2023

    10/4/2023

    Crystal Park Circle

    2309-2316

    4728931

    October 6, 2023

    10/4/2023

    Crystal View Court

    1603-1609

    4728931

    October 6, 2023

    10/4/2023

    Crystal View Trail

    1601-1669

    4728931

    October 6, 2023

    10/4/2023

    Crystal Grove Drive

    2203-2292

    4728931

    October 6, 2023

    10/2/2023

    North Grady Ave

    749-853

    4722974

    October 5, 2023

    10/2/2023

    West Parker Street

    1917

    4722974

    October 5, 2023

    10/1/2023

    Woodruff Way

    5779-5796

    4727723

    October 4, 2023

    9/30/2023

    Garden Drive South

    470-615

    4725194

    October 1, 2023

    9/30/2023

    Olive Street

    1307

    4725192

    October 1, 2023

    9/30/2023

    Dixon Street

    1310

    4725192

    October 1, 2023

    9/29/2023

    Waterview Blvd.

    All

    4724125

    October 1, 2023

    9/29/2023

    Waterview Point

    All

    4724125

    October 1, 2023

    9/29/2023

    Water's Edge Drive

    All

    4724125

    October 1, 2023

    9/29/2023

    Captiva Point

    All

    4724125

    October 1, 2023

    9/29/2023

    Anchor Way

    All

    4724125

    October 1, 2023

    9/29/2023

    Buccaneer Drive

    All

    4724125

    October 1, 2023

    9/29/2023

    Pirate's Way

    All

    4724125

    October 1, 2023

    9/28/2023

    Shelley Court

    5003-5027

    4723604

    September 29, 2023

    9/26/2023

    Otter Creek Court

    3102-3202

    4722843

    September 27, 2023

    9/25/2023

    Chestnut Woods Dr.

    2458-2584

    4722821

    September 27, 2023

    9/24/2023

    North Florida Ave

    3334

    4722179

    September 27, 2023

    9/24/2023

    Hennessee Street

    110-420

    4722179

    September 27, 2023

    9/23/2023

    Edith Ave

    1400-1414

    4722614

    September 27, 2023

    9/23/2023

    North Davis Ave

    1408-1475

    4722614

    September 27, 2023

    9/21/2023

    Lunar Circle

    2922-2962

    4719886

    September 23, 2023

    9/21/2023

    Jupiter Street

    1911-1922

    4719886

    September 23, 2023

    9/20/2023

    Rocky Pointe Drive

    1697-1846

    4719743

    September 22, 2023

    9/19/2023

    Irby Lane West

    6119

    4719423

    September 21, 2023

    9/19/2023

    Stoneway Drive

    3414-3431

    4719304

    September 21, 2023

    9/19/2023

    Baird Avenue

    3525

    4718306

    September 20. 2023

    9/19/2023

    West Crescent Drive

    116-627

    4718306

    September 20. 2023

    9/16/2023

    Wisteria Ln.

    2020-2048

    4717099

    September 18, 2023

    9/16/2023

    Inverness Court

    4210-4315

    4717099

    September 18, 2023

    9/16/2023

    Inverness Dr.

    1816-1916

    4717099

    September 18, 2023

    9/15/2023

    Hallam View Lane

    4547

    4717256

    September 17, 2023

    9/13/2023

    Crevasse Street

    117-623

    4716144

    September 15, 2023

    9/9/2023

    Great Bear Drive

    6501-6649

    4713726

    September 10, 2023

    9/8/2023

    Chabett Ave.

    2806-3012

    4603634

    September 10, 2023

    9/7/2023

    Jeremy Avenue

    331-356

    4713713

    September 9, 2023

    9/5/2023

    Barnie Lane

    2802-2831

    4704023

    September 7, 2023

    9/3/2023

    Waterview Boulevard West

    1114-1239

    4711468

    September 6, 2023

    9/3/2023

    English Drive

    5277-5364

    4711457

    September 5, 2023

    9/1/2023

    3625 New Jersey Rd

    Units 117-148

    4710271

    September 3, 2023

     

  • What is a Boil Water Notice?

    On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.