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Boil Water Notices


Boiled water notices are issued to all properties that are affected. If your address did not receive a door tag or phone call and the address is not on the list below, then your water is safe to drink.

  • Current Boil Water Notices

    Updated 9/28/2022 at 8:17 AM


    Please note: Website does not automatically update when notices are sent, please use Everbridge communications as your primary source for boil water notices and rescind communications. 


    If viewing on mobile, you may need to turn your device to landscape view.


    PLEASE NOTE: Be sure to check the Date Rescinded column if you received a Boil Water Notice.

    Date Issued

    Street Name

    Address Range

    Work Order

    Date Rescinded

    9/27/2022

    Whitman Dr

    3403-3440 4532610

     

    9/24/2022

    Hollingsworth Hills Ave

    2210-2626 4532255

    September 27, 2022

     

    9/24/2022

    Kettles Ave

    1502-1537 4532238

     September 26, 2022

    9/24/2022

    West Thomas St

    630-729 4532238

    September 26, 2022

     

    9/24/2022

    Tillery Road

    5245-5345 4530021

     September 25, 2022

    9/23/2022

    Carleton Place

    3201-3234 4529925

    September 24, 2022

    9/23/2022

    Lori Lane West

    1807-1905 4529930  September 25, 2022
    9/23/2022

    Lori Lane North

    All 4529930  September 25, 2022
    9/23/2022

    Lisa Lane

    All 4529930

    September 25, 2022

    9/21/2022

    East Main Street

    1002-1145 4528707

    September 24, 2022 

    9/21/2022

    Arlington River Dr

    5403-5440 4528606

     September 23, 2022

    9/20/2022

    North Vermont Ave

    802-940 4528328

     September 23, 2022

    9/19/2022

    West Lake Parker Dr

    1938 4524041

     September 21, 2022

    9/19/2022

    East Bella Vista St

    801-939 4524041

    September 21, 2022 

    9/19/2022

    Groveland Lane

    1205-1254 4528197

    September 21, 2022 

    9/19/2022

    Azalea St

    110-207 4528092

     September 20, 2022

    9/19/2022

    Carolyn Dr

    102 4528092

    September 20, 2022 

    9/14/2022

    S Florida Ave

    3434 4526419

    September 17, 2022 

    9/14/2022

    High View Lane

    215-403 4526419

    September 17, 2022 

    9/13/2022

    Kiwanis Ave

    2402-2429 4526043

    September  16, 2022

    9/13/2022

    Optimist Dr

    1717-1829 4526043

    September 16, 2022 

    9/13/2022

    South Civitan Ave

    1707-1837 4526043

    September 16, 2022

    9/12/2022

    Yarbrough Lane

    6028

    4525763

    September 15, 2022 

    9/12/2022

    Featherwood Trail

    3704-3875

    4525763

     September 15, 2022

    9/12/2022

    Rosshire Ct

    1703-1744

    4525739

    September 14, 2022 

    9/10/2022

    Oakview Ln

    6220-6330

    4524312

    September 12, 2022 

    9/9/2022

    1610 Reynolds Road

    # 220-251

    4523985

     September 10, 2022

    9/8/2022

    Browning Road

    935-1030

    4522950

    September 9, 2022 

    9/6/2022

    Monroe Springs Way

    5701-5765

    4522280

    September 7, 2022 

    9/6/2022

    Micanope Crescent Dr

    4457-4514

    4522273

     September 8, 2022

    9/2/2022

    East Memorial Blvd.

    1115

    4520594

    September 4, 2022 

    9/1/2022

    West Oak Dr

    536-551

    4520636

    September 3, 2022

    8/30/2022

    Frentress Dr

    3604-3632

    4520132

     August 31, 2022

    8/29/2022

    Frentress Dr

    3633-3693

    4520132

    August 31, 2022 

    8/27/2022

    Garden Chase Dr

    2255-2321

    4519769

    August 29, 2022  

    8/27/2022

    W Carver St

    204-421

    4501631

    August 29, 2022  

    8/26/2022

    Sutton Ridge

    3405-3455

    4516498

    August 28, 2022 

    8/26/2022

    Miguel Street

    All

    4516495

    August 29, 2022  

    8/26/2022

    Mateo Street

    All

    4516495

    August 29, 2022  

    8/26/2022

    Lowry Avenue

    1604-1634

    4516495

    August 29, 2022  

    8/26/2022

    South Crystal Lake Drive

    2100-2237

    4516495

    August 29, 2022  

    8/26/2022

    Smithfield Circle

    1602-2131

    4516495

    August 29, 2022  

    8/26/2022

    Smithfield Place

    2110-2127

    4516495

    August 29, 2022 

    8/24/2022

    Everett St

    2234-2342

    4513431

    August 25, 2022  

    8/24/2022

    Meridian Ave

    610-740

    4513431

    August 25, 2022  

    8/23/2022

    Meridian Ave

    621-740

    4511607

    August 25, 2022  

    8/23/2022

    Enchanted Drive

    1110-1131

    4511362

    August 25, 2022  

    8/23/2022

    White Egret Lane

    5231-5367

    4510569

    August 25, 2022 

    8/18/2022

    Laura Road

    All

    4496981

    August 19, 2022 

    8/17/2022

    Town Park Blvd

    3509-3539

    4507325

    August 19, 2022 

    8/17/2022

    Dorothy Street

    1802-1937

    4507316

    August 19, 2022 

    8/17/2022

    Southern Ave

    903-956

    4507316

    August 19, 2022 

    8/15/2022

    Colonnades Circle West

    4848-4975

    4507059

    August 18, 2022 

    8/15/2022

    Carolyn Dr

    124-318

    4506831

    August 17, 2022 

    8/13/2022

    East Lemon Ave

    805-927

    4505214

    August 15, 2022 

    8/13/2022

    Edith Ave

    1101-1141

    4505212

    August 15, 2022 

    8/12/2022

    Kennedy Road

    2602-2640 

    4504980

    August 13, 2022 

    8/12/2022

    South Combee Road

    435-511

    4504980

    August 13, 2022 

    8/11/2022

    Laura Road

    All

    4496981

    August 13, 2022 

    8/9/2022

    South New York Ave

    812-1051

    4503645

    August 11, 2022 

    8/9/2022

    Highland Lane

    4438-4535

    4503788

    August 11, 2022 

    8/8/2022

    South New York Ave

    301-315

    4503544

    August 11, 2022 

    8/8/2022

    The Enclave at Harden Circle

    all

    4503483

    August 10, 2022 

    8/8/2022

    Chabett Ave

    2702-3006

    4503492

     August 10, 2022

    8/6/2022

    Greenwood St W

    1802-1838

    1910-1919

    4501681

     August 7, 2022

    8/6/2022

    Josephine St

    1915-1940

    4501681

     August 7, 2022

    8/6/2022

    Dorothy St

    1802-1839

    4501681

     August 7, 2022

    8/6/2022

    Southern Ave

    904-955

    4501681

    August 7, 2022 

    8/5/2022

    Pineview Lane

    1014-1060

    4500748

     August 7, 2022

    8/4/2022

    Pinewood Ave

    503-534

    4501239

     August 6, 2022

    8/4/2022

    West Walnut St

    1301-1315

    4501239

    August 6, 2022 

    8/3/2022

    Old Medulla Road

    3025-3111

    4500913

    August 8, 2022 

     

  • What is a Boil Water Notice?

    On April 30th, 2021, City of Lakeland Water Utilities implemented a new way that embraces technology to notify customers when important events happen like: Precautionary Boil Water Notices, Planned Water Outages, etc.

    For the past several decades, City of Lakeland crews would manually hang a notice called a door hanger on the front doors of impacted customers. This system is antiquated and a common complaint from customers is that they don’t typically use the front door and may enter through the garage or a side door. Those types of notifications are now being sent directly to the customer through a phone call, text message, or email that is associated with the customer’s Water Utility account.

    Bill Anderson, Director of Water Utilities said, “Notification systems using the latest technology have been around and used by some of our neighboring communities for years. I’m excited that we will be adopting this type of direct contact method going forward. We want our customers to be safe and know the issues that may be impacting them. A direct contact method almost like the reverse 911 systems is a much better way to keep our citizens informed compared to a door hanger that oftentimes is missed by the customer.”

    To ensure utility customers continue to receive important notifications, it is critical that each customer provide Lakeland Electric Customer Service with their contact information and update it when necessary. This can be done through the Customer Portal at LakelandElectric.com or by contacting Lakeland Electric Customer Service at 863.834.9535.

    Customers impacted by a notification message will receive it in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.


    During this notification process, customers will be asked to confirm receipt of the message. If a customer does not confirm receipt of the notification, their next contact method will be used to inform them of this notification. Once a customer confirms, the system will stop and recognize receipt of the notification.

    These important messages will inform the impacted customer of the situation and reason for notification. At no time, will these notifications ask for any personal information or request payment. Customers reached by phone or text will be asked to respond by pressing a confirmation code so the system recognizes the customer was reached and the notification message was delivered.

     

  • What is a Precautionary Notice?

    The Polk County Health Department requires a precautionary notice after pressure in the lines drops below a certain level. This is usually caused by a water main break, system maintenance, or problems at the water plant such as a loss of disinfection. By comparison, a mandatory notice is rare and far more serious, and its provisions should be strictly followed.

  • Water Treatment

    A precautionary notice doesn’t necessarily mean something is wrong with the water. It is simply that it’s possible that contaminants may have entered the system. Thus, customers are advised as a precautionary measure to boil tap water for cooking and drinking.

  • Household Treatment Tips

    Boil water for one minute and cool before use. Follow these tips:

    • Pour water back and forth between two containers a few times to avoid a flat taste from boiling.
    • Discard any ice from automatic ice-makers.
    • Avoid contact with cuts or other wounds when bathing. Note that it is OK to use non-boiled water for bathing.
    • Allow the water to run until it is clear before washing clothes.
  • Notice Delivery

    Precautionary boil water notices are usually issued for 48 hours, until tests show the system is definitely clear of contaminants.

    Customers impacted by a notification message will receive the lift notice in the same manner.  Precautionary Boil Water notices and Lift notices will be delivered in the following order:

    1) Phone calls will be the first notification attempt and reflect the Caller ID number of 863.834.6802.
    2) A text message will be the second notification attempt after a phone call was not confirmed. Texts from the utility will reflect a Text ID number of 88911
    3) Email messages will be the final notification attempt if the phone call and text messages are not confirmed and there is a customer email address on file.

    For additional Precautionary Boil Water Notice or Water Quality questions please call (863) 834-6802.