To report broken water mains and water problems:
- Monday - Friday, 7:30 AM to 4:30 PM - Call 863.834.8714
- After Hours and Weekends - Call 863.834.4248
Water Distribution is responsible for Construction and Maintenance of the City's water distribution system. The distribution system encompasses approximately 998 miles of service piping to deliver treated water to customers and 8.74 miles of raw water piping to convey water from the well fields to the treatment plants. There are over 54,000 active service meters installed in the system which provide 100% coverage of water consumption. Over the years, the City has continued programs to reduce unaccounted-for water usage such as meter testing, leak detection, elimination of unmetered services, and reduction of master meters.