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On Monday, October 6, 2025, the Lakeland Police Department will begin accepting applications for 911 Emergency Communicators.
BECOME A 911 EMERGENCY COMMUNICATOR
911 Emergency Communicators
On Monday, October 6, 2025, the Lakeland Police Department will begin accepting applications for 911 Emergency Communicators.
The job posting will go live at 8:00 a.m. and will remain open to the first 50 qualified applicants.
No Experience Required - All training will be provided for qualified candidates. Candidates with experience may start at a higher salary.
SALARY
The pay for a 911 Emergency Communications Specialist (ECS) is unique. In a two-week period, operators work 7 days of 12 hour shifts. Specialists are paid for 80 hours plus 8 hours of built-in overtime. This means the pay is actually higher than the advertised base salary. Specialists also receive additional pay for working on a holiday and even get paid if the holiday falls on a scheduled day off. Also, night-shift employees receive 4% additional pay.
WORK SHIFTS
BENEFITS
- Life/Health/Dental/Vision Insurance
- Vacation/Sick/Funeral Leave
- Pension Plan
- City Wellness Clinic (no cost)
- Night Shift Differential Pay / 4%
- 11 Paid Holidays (paid at 2.5 times current rate if working / 1 times if day off)
- One Floating Holiday Per Year (12 hours annually)
- Paid Meal Breaks
- Tuition Reimbursement (annually $2,500)
- Longevity Pay
- 457 Deferred Compensation Program (pre-tax investment plan)
- In-house Fitness Center (24 hour access - workout on lunch/meal break)