We encourage our customers to reach us via email.
Customer Service Email: SolidWasteManagement@lakelandgov.net
All Residential and Commercial Services are normal operations except for Bulk Collections.
All bulk hurricane debris including large yard waste piles and household demolition items will be collected street by street by FEMA contractors and city claw trucks. During hurricane debris cleanup there is no need to call in large tree or household debris piles.
Once FEMA or City trucks have collected your hurricane debris the remaining sticks and leaves need to be bagged or containerized by the homeowner so your regular weekly yard waste crews will take it on your regular service day.
Hurricane Milton Recovery Progress
Thank you for your patience!
FEMA regulations require that private or gated communities have a current Right of Entry and Indemnification form on file with the City before any disaster debris recovery crews are allowed to enter the community. Although signing these forms qualifies you for debris removal, it does not guarantee that the City and its contractors will provide that service. The City must obtain FEMA approval before entering communities for debris removal.
If your roads are private and do not have a gate or restricted access we do not need a Right of Entry form.
FEMA Public Assistance Program and Policy Guide
We service customers inside the city limits of Lakeland. If your garbage can is gray, and your recycle can is black with a yellow lid, you are a Polk County customer and not serviced by the City of Lakeland. Please contact Polk County Solid Waste and Recycling at 863.284.4319.
You may also check if your address is inside city limits here.
In celebration of America Recycles Day, ShredFest is a FREE document shredding event at the City of Lakeland's Solid Waste Office. This one-day event allows residents to bring their documents to be securely shredded and recycled. Participants can bring up to five file boxes of paper per vehicle to be shredded and recycled. There is no need to remove envelopes, file folders, staples, tape, paper clips, or rubber bands. Secure document shredding done by: ProShred.com/tampa
Household Hazardous Wastes (HHW) are products that contain ingredients that are flammable, corrosive, combustible, toxic and/or reactive.
More information can be found at How To Get Rid of Household Hazardous Wastes - Polk County Government (polk-county.net)
Solid Waste & Recycling services begin when your Electric and Water Services are turned on at your home. Service is stopped when electric and water services are turned off at your home.
Residential services are provided once per week with automated garbage collection, automated recycling collection, and yard waste collection.
Bulk yard waste will be collected when a customer or a city solid waste driver reports the pile to our offices.
Commercial dumpster services are provided using 1 cubic yard up to 8 cubic yard containers, which can be collected 1 to 6 times per week based on your needs.
Roll-off container services can be provided for large construction projects producing construction & demolition debris. Please contact 863.834.8773 for a free quote for your construction project.