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Neighborhood Outreach Office

Our mission is “to serve as the primary point of contact to align citizens and government actions so that working together we provide an exceptional quality of life in the City of Lakeland.”


Meet the Neighborhood Association Coalition's (NAC)

2024 Chair and Vice-Chair!

An image of Sheliah Stills, 2024 NAC Chair. She's wearing a grey NAC tshirt.

Sheliah Stills, 2024 NAC Chair

a photo of Michael Joseph. He is wearing a grey NAC shirt.

Michael Joseph, 2024 NAC Vice-Chair

2023 NAC Annual Celebration
Lake Crago Recreation Complex

Lakeland's Neighborhood Association Coalition hosted their last quarterly meeting of the fiscal year (October 2022 - September 2023) at Lake Crago Recreational Complex. Dinner and an award ceremony was provided following the meeting agenda to congratulate all neighborhood volunteer efforts throughout the year. Click for Full Photo Album.

2023 Award Recipients
Rookie of the Year: Delphinia Taylor (Orangewood Neighborhood Association)
All Smiles: Virginia Robinson (Paul A. Diggs Neighborhood Association)
Helping Hands: Jamin Smith (City of Lakeland Communications)
Force to Reckon With: Lolita Berrien (Webster Park South Neighborhood Association)
Iron Pillar: Janet Pultz (Lakeshore Neighborhood Association)
Forever With Us: Gladys Leggett and Faye Beyer (Gladys Leggett and Lime Street Neighborhood Associations)
No Missed Opportunities: Camphor Heights Neighborhood Association

Your NAC at Work!

The Neighborhood Association Coalition has formed a group of 4 Subcommittees to help with some of the projects that are currently being worked as part of the Coalition's goals. The 4 Subcommittees are:

  • The Community Garden Subcommittee
  • The Communications Subcommittee
  • The Little Free Library Subcommittee
  • The LIFT Lakeland Subcommittee

These subcommittees are tasked with continuing the worked that has already been started by the NAC and working with the NAC to expand them. We are very excited for what the people involved in each of them will do in the near future.

Illegal Dumping

To report illegal dumping in the City of Lakeland, call 834-DUMP. 
For more information, including monetary rewards visit www.lakelandgov.net/DUMP


With a vision to promote safe and standard neighborhoods, the City of Lakeland's Community & Economic Development Department began its Neighborhood Improvement Program in 1988.

In 1999, the Neighborhood Outreach Office was established to coordinate the City’s effort to respond more effectively to the needs of neighborhoods by working with residents. The goal of this office is to preserve stable neighborhoods, stabilize traditional ones and give new birth to deteriorating neighborhoods.  The office has been most effective under that charge; however, due to the rising expectations of neighborhoods, it has become essential that we focus on an increased collaboration of governmental services.  New efforts to communicate and coordinate services within and among various City departments prove to be more beneficial to our neighborhoods.  This approach assists with providing a coordinated response to problems, issues and/or opportunities that are of concern to the neighborhoods. Teams of employees with diverse areas of expertise are utilized to solve problems.  By using the unified approach and drawing on the expertise of departments throughout the City, issues are addressed in a proactive manner.  This approach simply focuses on providing a neighborhood-based City service delivery system utilizing the extensive network of existing City services in the community.

The City of Lakeland has identified approximately 100 geographic neighborhood boundaries and of that 30 neighborhoods are registered associations. We encourage all neighborhoods to register as it will enhance the city-citizen relationship. The neighborhood outreach office staff is the focal point to communicate with the city. The office will offer a neighborhood liaison service to increase access to resources, build knowledge, foster communication, train and register neighborhoods, promote collaboration, and encourage community-based partnerships.

For a full directory of neighborhood leaders, click here